Terms & Conditions

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy and website disclaimer, govern www.bmsmigration.com’s relationship with you in relation to your use of this website. By using this website, you signify your acceptance of these terms and conditions of use. For the purposes of these terms and conditions, “Us”, “Our” and “We” refers to www.bmsmigration.com and “You” and “Your” refers to you, the client, visitor, website user or person using our website.

We reserve the right to change, modify, add or remove portions of these terms at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes. We will endeavour to highlight any significant or substantive changes to you where possible. If you choose to use our website then we will regard that use as conclusive evidence of your agreement and acceptance that these terms govern your and www.bmsmigration.com’s rights and obligations to each other.

It is an essential pre-condition to you using our website that you agree and accept that www.bmsmigration.com is not legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in our documents or information, any goods or services we may offer or from any other use of the website. This includes your use or reliance on any third party content, links, comments or advertisements. Your use of, or reliance on, any information or materials on this website is entirely at your own risk, for which we shall not be liable.

It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

For the purposes of Schedule 2 of the Australian Consumer Law, in particular Sections 51 to 53, 64 and 64A of Part 3-2, Division 1, Subdivision A of the Competition and Consumer Act 2010 (Cth), www.bmsmigration.com’s liability for any breach of a term of this agreement is limited to: the supplying of the goods or services to you again; the replacement of the goods; or the payment of the cost of having the goods or services supplied to you again.

You must be over 18 years of age to use this website and to purchase any goods or services.

Physical goods may be delivered by Australia Post and/or other reputable courier companies. Deliveries are processed promptly upon receipt of full payment. Delivery may take between 2 and 14 days, depending on the delivery option. Damaged or lost orders should be resolved with Australia Post or the courier company directly and we are not responsible for goods that are damaged in transit or not received. Replacement of damaged or lost items is made at the discretion of www.bmsmigration.com.

Digital goods are delivered immediately. Please be aware there are inherent risks associated with downloading any software and digital goods. Should you have any technical problems downloading any of our goods, please contact us so we may try to assist you.

www.bmsmigration.com handles returns and processes refunds in accordance with the Australian Consumer Protection legislation.

Before making a payment to us at Best Migration Services Global Pty Ltd, please review our refund policy below.

Consultation Payment:
As the demand for a consultation service is very high, we generally do not offer refunds for cancelled appointments. However, if you give us more than 48 hours’ notice, we are more than happy to credit paid fees towards rescheduling another consultation at a suitable time and date.

If you wish to seek a refund based on exceptional circumstances, the circumstances will be taken into consideration and a refund will be considered on a case-by-case basis.

Refunds will not be given if you have changed your mind.

Professional Service Fee:
When you engage Best Migration Services Global Pty Ltd to act on your behalf, we provide you with a comprehensive and professional service. Our team starts working on your case straight away, providing you with ongoing advice as per your requirements through the whole process.

Due to the amount of research work that is carried out and performed on respective cases from the time of registration, we generally do not offer refunds on professional service fees paid to Best Migration Services Global Pty Ltd.

If you wish to seek a refund based on exceptional circumstances, the circumstances will be taken into consideration and a refund will be considered on a case-by-case basis.

Refunds will not be given if you have changed your mind.

Refund requests that have been approved will be processed as per the accounting cycle of Best Migration Services Global Pty Ltd and payment made by the same method that you made payment. All refunds are made at the discretion of www.bmsmigration.com

BMS is unable to guarantee the clients the completeness, accuracy of work, complaints and/or payments made to but not limited to, the appropriate authorised Registered Migration Agents (RMA) and/or Australian Immigration Lawyers, Business Brokers, Financial Consultants, Certified Accountants, Management Consultants, Real Estate Brokers, Builders etc. and makes no representations about its suitability for any particular purpose. For further information please read our Disclaimer statement.

If you have any questions or comments about our Returns, Refunds and Cancellation Policy as outlined above, you can contact us at:
Best Migration Services Global Pty Ltd
Level 13, 135 King Street,
Sydney NSW 2000,
Australia
[email protected]

www.bmsmigration.com may from time to time provide on its website, links to other websites, advertisements and information on those websites for your convenience. This does not necessarily imply sponsorship, endorsement, or approval or arrangement between www.bmsmigration.com and the owners of those websites. www.bmsmigration.com takes no responsibility for any of the content found on the linked websites.

www.bmsmigration.com’s website may contain information or advertisements provided by third parties for which www.bmsmigration.com accepts no responsibility whatsoever for any information or advice provided to you directly by third parties. We are making a ‘recommendation’ only and are not providing any advice nor do we take any responsibility for any advice received in this regard.

To the fullest extent permitted by law, www.bmsmigration.com absolutely disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose. www.bmsmigration.com gives no warranty that the documents, goods or services will be free of errors, or that defects will be corrected, or that our website or its server is free of viruses or any other harmful components.

Whilst we, at all times endeavour to have the most accurate, reliable and up-to-date information on our website, we do not warrant or make any representations regarding the use or the result of the use of any document, product, service, link or information in its website or as to their correctness, suitability, accuracy, reliability, or otherwise.

It is your sole responsibility and not the responsibility of www.bmsmigration.com to bear any and all costs of servicing, repairs, or correction. The applicable law in your state or territory may not permit these exclusions, particularly the exclusions of some implied warranties. Some of the above may not apply to you but you must ensure you are aware of any risk you may be taking by using this website or any products or services that may be offered through it. It is your responsibility to do so.

“BMS and this website www.bmsmigration.com do not form any part of Migration Services Agency and, henceforth, do not provide any migration or legal advice to anyone. This website only provides general information about Australia and Australian migration, which neither is a source of migration advice nor substitutes for advice on specific visa application cases. Information on this website is accurate and valid at the time it is posted, but may become outdated as laws and policies change. Any links to external websites are provided for the convenience of users only. The role of BMS and this website is to only provide general information. If help regarding migration advice or visas is required, then BMS assists finding the appropriate Registered Migration Agents and/or Immigration Lawyers as per their speciality since all Registered Migration Agents and Immigration Lawyers do not specialise in all aspects of Australian migration and visas.”

General Terms and Conditions for Online Payments

1. Best Migration Services Global Pty Ltd is not liable for any third-party products and services, unless expressly mentioned in an agreement between the User and Best Migration Services Global Pty Ltd.
2. Best Migration Services Global Pty Ltd has no liability in case of fraud or negligence involved in utilizing the third-party products and services.
3. Best Migration Services Global Pty Ltd assume no liability whatsoever for any monetary or other damage suffered by the User of the Payment Gateway on account of:
   1. The delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Payment Gateway and related online payment services in connection thereto; and/or
   2. Any interruption or errors in the operation of the Payment Gateway.
4. The User agrees, understands and confirms that his/her personal data including without limitation details relating to debit card/credit card transmitted over the Internet may be susceptible to misuse, hacking, theft and/or fraud and that Best Migration Services Global Pty Ltd have no control over such matters.
5. Although all reasonable care has been taken towards guarding against unauthorized use of any information transmitted by the User, Best Migration Services Global Pty Ltd does not represent or guarantee that the use of the Payment Gateway and other related online payment services provided by/through it will not result in theft and/or unauthorized use of data over the Internet.
6. Best Migration Services Global Pty Ltd will not be liable, at any time, for any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communications line failure, theft or destruction or unauthorized access to, alteration of, or use of information contained on the Website.

Note: Client are required to pay our consultancy fees 24 hours prior to receiving our services

Debit/Credit Card, Bank Account Details 

7. The User agrees that the debit/credit card details provided by him/her for use of the aforesaid Payment Gateway and other related online payment services must be correct and accurate and that the User shall not use a debit/credit card, that is not lawfully owned by him/her or the use of which is not authorized by the lawful owner thereof. The User further agrees and undertakes to provide correct and valid debit/credit card details.
8. The User may pay his/her Fee(s) to Best Migration Services Global Pty Ltd by using a debit/credit card. The User warrants, agrees and confirms that when he/she initiates a payment transaction and/or issues an online payment instruction and provides his/her card/bank details:
   1. The User is fully and lawfully entitled to use such credit /debit card, bank account for such transactions;
   2. The User is responsible to ensure that the card/bank account details provided by him/her are accurate;
   3. The User is authorizing debit of the nominated card/ bank account for the payment of fees selected by such User along with the applicable Fee(s).
   4. The User is responsible to ensure sufficient credit is available on the nominated card/ bank account at the time of making the payment to permit the payment of the dues payable or the bill(s) selected by the User inclusive of the applicable Fee(s). The Fee(s) are subject to Australian dollar conversion rates, administrative charges, surcharges and other relevant service charges of a total of 10% may also apply.

Payment Gateway Disclaimer

9. The Payment Gateway service is provided in order to facilitate access to view and pay Fees online. Best Migration Services Global Pty Ltd do not make any representation of any kind, express or implied, as to the operation of the Payment Gateway other than what is specified in the Website for this purpose. By accepting/agreeing to these Terms and Conditions, the User expressly agrees that his/ her use of the aforesaid online payment services is entirely at own risk and responsibility of the User.

Cancellation Policy

10. Once the User has paid the Fee(s) through the online Payment Gateway, he/she will not be able to cancel the transaction in any circumstances. No Payment(s) or Fee(s) will be refunded to the User by Best Migration Services Global Pty Ltd.

Payment Refund Policy for Online Payments

11. Refund for Charge Back Transaction:In the event there is any claim for/of charge back by the User for any reason whatsoever, such User shall immediately approach the third-party product and/or service provider with his/her claim details and claim refund from the third-party product and/or service provider Such refund (if any) shall be effected only by the third-party product and/or service provider by other means as they deem appropriate. No claims for refund/charge back shall be made by any User to Best Migration Services Global Pty Ltd and in the event such claim is made it shall not be entertained.

At www.bmsmigration.com , we are committed to protecting your privacy. We use the information we collect about you to maximize the services that we provide to you. We respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles. Please read our separate Privacy Policy carefully.

You may change your details at any time by advising us in writing via email. All information we receive from our customers is protected by our secure servers. www.bmsmigration.com’s secure server software encrypts all customer information before it is sent to us. Furthermore, all customer data collected is secured against unauthorized use or access. Credit card information is not stored by us on our servers.

We do not and will not sell or deal in personal or customer information. We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and assist in meeting customer needs generally. In addition, we may use the information that you provide to improve our website and services but not for any other use.

www.bmsmigration.com may be required, in certain circumstances, to disclose information in good faith and where www.bmsmigration.com is required to do so in the following circumstances: by law or by any court; to enforce the terms of any of our customer agreements; or to protect the rights, property or safety of our customers or third parties.

If you are in the business of creating similar documents, goods or services for the purpose of providing them for a fee to users, whether they be business users or domestic users, then you are a competitor of www.bmsmigration.com. www.bmsmigration.com expressly excludes and does not permit you to use or access our website, to download any documents or information from its website or obtain any such documents or information through a third party. If you breach this term then www.bmsmigration.com will hold you fully responsible for any loss that we may sustain and further hold you accountable for all profits that you might make from such unpermitted and improper use. www.bmsmigration.com reserves the right to exclude and deny any person access to our website, services or information in our sole discretion.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, trademarks and graphics. You are not permitted to reproduce the documents, information or materials on the website for the purposes of sale or the use by any third party. In particular you are not permitted to republish, upload, transmit electronically or otherwise or distribute any of the materials, documents or products that may be available for download from time to time on this website.

www.bmsmigration.com expressly reserves all copyright and trademark in all documents, information and materials on our website and we reserve the right to take action against you if you breach any of these terms.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: you may print or download to a local hard disk extracts for your personal and non-commercial use only; and you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

These terms and conditions represent the whole agreement between you and www.bmsmigration.com concerning your use and access to www.bmsmigration.com’s website and your use and access to the documents and information on it. No other term is to be included in this agreement except where it is required to be included by any legislation of the Commonwealth or any State or Territory. All implied terms except those implied by statute and which cannot be expressly excluded are hereby expressly excluded.

Where any clause or term above would by any applicable statute be illegal, void, or unenforceable in any State or Territory then such a clause shall not apply in that State or Territory and shall be deemed never to have been included in these terms and conditions in that State or Territory. Such a clause if legal and enforceable in any other State or Territory shall continue to be fully enforceable and part of this agreement in those other States and Territories. The deemed exclusion of any term pursuant to this paragraph shall not affect or modify the full enforceability and construction of the other clauses of these terms and conditions.

By engaging our services, you agree that Best Migration Services Global Pty Ltd is reliant on the information supplied by the client in order to provide the services and cannot be held responsible for any results for services provided based on such client information. You are liable and fully responsible for any decisions you make based on our services or recommendations and any consequences, which may result.

Any and all information on our website is educational and for information purposes only, intended to assist you. It is not to be construed as business advice and should not substitute professional advice based on your own business or personal circumstances.

This agreement and this website are subject to the laws of South Australia, Australia. If there is a dispute between you and www.bmsmigration.com that results in litigation then you must submit to the jurisdiction of the courts of South Australia.